20/20 Dental Practice Blog

Ronel Van Der Spuy

Ronel Van Der Spuy is the Practice Manager of 20/20 Dental Practice.

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Patient Survey Comments 2021

Please briefly say why you chose this score:

I have been very happy with the service provided and Craig always offers pragmatic advice. Plus he has a very friendly manner. The reception team are great. I am so glad I moved here

Great service, just quite expensive.

excellent care, explained what and why treatment was required.

Always had friendly, efficient treatment

I recommended your clinic to my brother, who is now also a customer

Very satisfied

I felt dealing with you was adequate

Very good/Professional Dental Practice

Expensive

Dr Dirk Van Der Spuy is a fantastic dentist and I have no hesitation in recommending him to friends & family, indeed I already have. He always greats me in a warm & friendly manner, he is professional whilst making you feel at ease and I trust him completely.

I have every confidence in all of the staff that I have seen.

Because I was made to feel at ease when I am normally a nervous wreck when I am at the dentist.

Excellent practise

Craig is personable and talks to you on an equal level, great guy and I feel I get on well with him

Cleanliness, friendliness and confidence in my dentist.

Sarah very professional , courteous , and knowledgeable and explains the treatment plan and appears never rushed

Great South African Dentist

I have always been very pleased with the service I have received

I always recommend 20/20-everyone is so lovely, happy, caring. It has always been so clean and tidy.

Care, dignity, preparation

Very Good all round service

Have been a satisfied customer for 30? years

i was terrified of the dentist till i went to 2020

This practice offers kindness along with professional skills and care

I have been with this practice for over 20 years and wouldn't change.

Always treated well, only have false teeth due to bone recession 40 years ago but I do know that I need to have a yearly check-up.

always excellent

I am very happy with the service and listening to friends it is much better than other practices

Although I am no longer a patient of the practice, as I have moved away, I was for probably more than 20 years. When you moved to fully private my family moved to an NHS practice but I stayed with you. I have always had good service, advice and mostly I trust the information that I am given

I have used the dental practice for nearly 10 years now, and I have always had excellent dental work done. When I had to have a crown, Craig explained that while the gold one was more expensive it was a much better material to use.

Feel save and reassured when visiting

As an extremely anxious patient I found Melanie Hunt to be totally understanding and sympathetic. I explained what I may need to do in order to deal with my concerns regarding having a possible panic attack ( I panic about feeling panicked rather than the actual treatment itself) She listened and accepted without judgement thus enabling me to feel in control. I felt confident in her abilities.

Excellent dentist and hygienist.

Very friendly and professional practice.

Always treated very well by dentist receptionist when I visit for treatment.

I recommended you as a safe pair of hands for my son's family, following poor experience elsewhere. They're speak very highly of you.

had the dentist for years, More than happy with the service and treatment

I am always looked after well by the staff and receive good treatment

Lovely caring dentist, who also provides excellent dental care.

Excellent treatment by Sarah. 9 rather than 10 due to location - parking and stairs.

Have been coming to 20/20 for ever - and have always received excellent treatment and care.

Excellent service

A competent dental practice and an excellent dentist.

I have always had a more than satisfactory service from 20/20 in all the years that I have been a customer and have no reason to want to choose another dentist.

I have confidence in my dentist and his staff

Friendly, courteous practice. I have every faith in Dr Van de spuy - he is a brilliant, experienced dentist who I recommend to everyone I know!

I have faith in my dentist and the organisation

Very professional and customer focus.

The team are incredibly friendly and consummate professionals. I have had bad experiences with dentists before but this team have made me feel much more reassured and have been so welcoming.

Had previously bad experience was past dentist, Dr Hughes has changed that.

I have been pleased with all my treatments so far

I'm usually not very keen on going to visit a dentist however, Melanie has been amazing and makes me feel at ease every time I visit the practice. I know alot of people have a fear of dentists as well, so I would highly recommend them visiting Melanie, as she is super!

Dirk is always excellent and fitted me in as an emergency even though he was going on holiday the next day and already fully booked

Excellent service

I have always been satisfied with service required

Excellent practice. Am not entirely sure prices are reasonable

Clean, welcoming and professionally run practice with great dentists, hygienist and receptionists.

Both Craig and Sarah are extremely professional and friendly and the receptionists always make me feel welcome.

Happy with service provided

I was originally recommended by a close friend and colleague and have every confidence in the Practice

I was made to feel very relaxed as an anxious person at the dentist. And everything was clearly explained to me so I knew what was happening at all times.

Occasionally I don’t feel 100% confident that the treatment is top quality.

Calm, professional staff that do their best to put nervous patients at ease.

You could not improve on care and being made to feel at ease.

Always friendly and costs are reasonable

Everyone at the practise I have been in contact with have been very professional, polite & friendly.

My experience to date has been excellent. Dr Hunt seems highly competent and professional and has given me confidence in the practise.

Very gentle with injections, excellent care

I think this practice is good if rather expensive if you are a private patient.

Sarah and Craig are brilliant at what they do, always professional which is why I have join the practice

Very good service

I have always since joining this practice felt it was the best I have ever been to.

I find the practice a very friendly and relaxing environment.

Always treated well and promptly if any problems

Always had excellent treatment

I feel very comfortable, I had previously been petrified of going to the dentist.

extremely good service

I'm a very nervous dental patient who has been putting my treatment off so long that my teeth can be quite tender in places. Despite my difficulties Megan was very calming and gentle whilst still achieving what needed to be done. Megan explained very clearly what needed to be done on my part and set very clear goals and time frames. I really couldn't ask for any more from a dentist.

Megan was the best hygienist I've ever had she was very welcoming and informative and excellent at her job

Dentist Craig Hughes and hygienist Sarah Russell are both very efficient and friendly and offer excellent treatment

Confident that good care is given

Excellent treatment and friendly people.

Always have had very good service from this practice

Nice and friendly

I have seen Sarah for many years, she is excellent

For more than 20 years, I have always had excellent treatment.

First class service

They provide everything I need in a highly professional manner

He always explains what the options are and I trust him implicitly. Willing to discuss an alternative if there is one and I trust his judgement.

 

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How to fix a broken tooth?

If you have a broken tooth, see your dentist as soon as possible. Your dentist will be able to see if a cavity caused the break, and if the tooth's nerve is damaged.  A damaged nerve usually will require root canal treatment.

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Can a tooth that has been knocked out be put back in?

Only permanent teeth are implanted if they're knocked out. Baby teeth will be replaced with a permanent tooth soon.

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Affordable private dentistry to make you smile.

Research shows that preventive dentistry greatly reduces the risk of dental disease. Dental problems can be identified early and oral health advice can help you to improved your oral health.

Join our 20/20 Dental membership scheme for affordable private dentistry at  £14 per month and visit us every 6 months not having the worry about the cost of your dental check up and cleaning.

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How much does a private dental check up cost in Newbury?

Dental treatment

Average Fee in Newbury

20/20 Dental

Fees

Questions to ask?/ Information

New patient consultation

(Dental Check-up)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

£92

(consultation only)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

£95

(includes

Consultation,

Hygiene visit

And x-rays)

 

 

 

 

 

 

 

 

 

 

 

 

 

Ask how long will a private consultation will last?

 What will your dentist look for on your dental check-up?

Are x-rays included?

 What is the cost of routine appointments?

 At which interval do they advise you to return for a check-up?

Your check-up is the best way to keep your ‘Teeth for life’.

 

 

 

 

 

 

 

X-Rays

 

 

 

 

 

£14

 

 

 

 

 

£10

 

 

 

 

 

If it is clinically indicated you might have x-rays of your back teeth.

X-rays can show decay in between your teeth or under the edge of your fillings.  Finding dental problems early can save both time and money.

Hygiene Clean

(Scale and Polish)

£60

£60

Ask if a dentist or hygienist is doing the cleaning?

You can remove plaque by brushing and flossing but only dental instruments can remove calculus. An ultrasonic scaler will be used to blast away the larger chunks of tartar and follow up with hand instruments to thoroughly clean the teeth.

 

 

How much does a Amalgam filling cost?

(Silver Filling)

 

 

 

 

From

£73

 

 

 

 

 

From

 £60

 

 

 

 

 

The decay is removed from your tooth and the remaining cavity is filled with a mixture of metals, consisting of liquid mercury and a powdered alloy composed of silver, tin, and copper. Private fees for all types of fillings depend on the size and complexity of the treatment you need.

What does a Composite filling cost?

(White Filling)

 

 

 

From

£92

 

 

 

From

£75

 

 

 

Fillings should not only be functional, but also natural looking.  Many people don’t want silver fillings that show when they laugh or smile and opt for tooth coloured fillings.

 

How much does Root Canal Treatment cost?

Endodontic Treatment

 

 

 

 

 

 

 

 

 

 

 

From

£261-419

 

 

 

 

 

 

 

 

 

 

 

 

From

275-385

 

 

 

 

 

 

 

 

 

 

 

 

Root canal treatment is needed when the blood or nerve supply of you tooth is infected through decay or injury. This would need root canal treatment.

It’s a technically demanding treatment.

Fees depend on the tooth size and position (back teeth tend to be more expensive because they have more roots.) and complexity.

 

 

 

 

How much does it cost to have a tooth remove cost?

 

 

 

 

 

From

£138

 

 

 

 

 

From

£99

 

 

 

 

 

Remember dental disease never cures itself. If you leave decay too long untreated and there's too much damage for the tooth to be repaired, the tooth may need to be removed.

 

Wisdom Tooth Extraction

From

£289

From £189

You may need to have your wisdom teeth removed if they cause other dental health problems like:

·   tooth decay

·   gum disease

·  repeated mouth infections

·  an abscess (a collection of pus) on your gums or around your wisdom teeth

 

What is the cost of  a dental Crown cost?

 

 

 

 

 

 

 

 

 

 

 

 

 

From

£673

 

 

 

 

 

 

 

 

 

 

 

 

From

£660

 

 

 

 

 

 

 

 

 

 

 

 

Crowns are artificial ‘caps’ designed to improve the appearance of teeth or to restore badly broken down teeth.

 Crowns are shaped like natural teeth and fit like a cap over your own teeth. Private prices depend on materials used and time taken. Crowns are lab-made of materials including porcelain (most expensive for a very natural tooth look), porcelain bonded on to precious metal, or all-metal (generally less expensive and used on back teeth).

What is the price of Dentures?

£550 for top or bottom denture

£495 for top or bottom denture

The private price of a full or partial denture will vary depending on what it’s made of, the number of teeth missing and the condition of the remaining teeth. Cobalt chrome dentures rest on the teeth, not the gums, and can fit better than acrylic, although you can have acrylic bonded on to chrome.

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